Menu
We ship orders within one day if the product is in stock. You can check if our Smart Bird House Camera is in stock by looking at the order button, which will say “Buy Now” if available. If the product is out of stock, the button will display “Backorder” along with an estimated lead time. We ship backorders sequentially, prioritizing the earliest orders first. Once we dispatch an order, you cannot cancel it. If you decide to cancel your order after it has been dispatched, follow our returns policy here.
We ship orders using UPS Worldwide, which provides a fully trackable service
Once we hand over your order to the courier, here are the approximate delivery times:
After we ship your order, we will send you a dispatch notice along with your tracking number. You will find this email in your inbox, and it will include a clickable link to the courier’s website for easy tracking.
Couriers occasionally update their shipping rates, so some variation may occur. Our checkout automatically reflects any changes. All prices are in US Dollars.
Certain countries may require local sales tax or import tax for shipments. We collect all taxes during checkout and pay them upfront to the courier. This system is known as DDP (Delivery Duty Paid). Learn more here.
Customers in the USA, Australia, and New Zealand enjoy no sales tax or import fees.
Here is a breakdown of taxes and duties by region:
We strive to keep our products in stock, but occasional demand spikes may lead to temporary unavailability. If this happens, we will place your order on backorder. The “Buy Now” button on our website will change to “Backorder,” and we will notify you by email with an estimated dispatch date.
You can cancel your backorder and receive a full refund at any time before we dispatch it. If you want to cancel after the dispatch, follow our returns policy here.
