All items are sold and dispatched from the UK unless otherwise stated.
In-stock items are dispatched the next working day if placed before 20:00 UK time (12:00 Pacific / 14:00 Central / 15:00 Eastern) from Sunday to Thursday. If placed after this time, they will be dispatched the following working day. Any orders placed on Friday or Saturday will be dispatched on Monday.
You can see the current estimated dispatch date on the product page, just below the Buy now button. If we’re on backorder, it shows the date we expect to dispatch, and we ship backorders in the order they were placed. Once we dispatch an order, you cannot cancel it. If you decide to cancel your order after it has been dispatched, follow our returns policy here.
Every order is sent by fully tracked mail, so you can follow it all the way to your door.
Once we hand over your order to the courier, these are the approximate delivery times:
After we ship your order, we will send you a dispatch notice along with your tracking number. You will find this email in your inbox, and it will include a clickable link to the courier’s website for easy tracking.
Couriers occasionally update their shipping rates, so some variation may occur. Our checkout automatically reflects any changes.
Prices are shown in pounds (£) for the UK, euros (€) for Europe, and US dollars ($) for the USA and the rest of the world.
Questions about shipping to your country? Contact us.
Certain countries may require local sales tax and/or import tax for shipments. For most of our orders we collect these taxes during checkout and pay them upfront to the courier. This system is known as DDP (Delivery Duty Paid). Learn more here.
There may be some countries where we are unable to collect these fees at the point of sale. This system is know as DDU (Delivery Duty Unpaid). Any orders that are sent DDU means that the buyer is responsible for paying these fees.
Customers in the Australia, and New Zealand enjoy no sales tax or import fees.
Here is a breakdown of taxes and duties by region:
If you are unsure about your country’s import taxes or duties please contact us before ordering.
We strive to keep our products in stock, but occasional demand spikes may lead to temporary unavailability. When this happens, we take orders on backorder. The product page, checkout and your order confirmation email all show the estimated dispatch date, so you’ll know when to expect your order before you pay. We ship backorders in the order they were placed.
You can cancel your backorder and receive a full refund at any time before we dispatch it. If you want to cancel after the dispatch, follow our returns policy here.
Import duties, taxes, and fees are set by local governments and may change without prior notice. While we strive to keep all information on our website accurate and up to date, we cannot guarantee the absence of unforeseen charges at the time of delivery. These cases are very rare, but we include this notice out of an abundance of caution. Customers are responsible for confirming the current import regulations in their country and for covering any shortfall in duties or taxes that may arise.
All information is correct as of November 8th 2025.
